Why Nerios Communications?
Customer satisfaction is of our main priority. We believe communication is the foundation of any successful relationship and is a must to ensure the
satisfaction of the customer. All company decisions are made with the customer's well-being in mind, and we only act upon these decisions if we have the full support of
our clientbase. To put it simply, we are geeks with a passion for what we do! We love working and supporting new and emerging technology, and it is YOU who enables us to
do this.
Stellar Support
We are available to lend a hand whenever you need us the most! Simply submitting a helpdesk ticket will page one of our technicians with your support request.
This allows us to offer you straight to the point troubleshooting and speedy fault resolution. No long delays, no automated responses, and no outsourced support. We
pride ourselves in the support we offer and you are not treated as a number. All faults are dealt with case-by-case as not all configurations are expected to be the
same, and all is done with a smile! :)
Cutting edge Facilities and Hardware
Our typical server build-out is based on AMD opteron processors from multiple hardware vendors. These machine's are equipped with 2 AMD Opteron 2216 HE dual-core
processors with a minimum of 8GB RAM. To ensure data integrity and redundancy, we utilize RAID-10 disk arrays with hotswap capabilities. We operate out of two
world class datacenters, the Equinix facility in Chicago, IL and Hurricane Electric's FMT-2 facility in Fremont, CA where we are utilising gigabit connections to our upstream providers.
Superior Technology
We use Xen as our virtualization platform and have developed a proprietary Xen management and deployment system with its use. Unlike other virtualization
platforms such as OpenVZ, Xen gaurantee's you true privacy and ensures absolutely no resource oveselling. This enables you to have the same features as a dedicated
server at a fraction of the cost!
Secure Proprietary Design
We do not use any third party control panel software. We have developed our very own secure control panel in-house 'sipanel', which is an all-in-one support suite to empower the user -- Features include: VPS Reimaging, Remote Reboot, Bandwidth Tracking, Helpdesk ticketing system and more.
Free Native IPv6
Hurricane Electric bandwidth entitle's us to benefits such as Native IPv6, and as a result we offer a /64 Native IPv6 block at no cost on all of our
plans. We pass on our benefits directly onto our customers!
Don't just take our word for it
Please visit our testimonials page and read what our customers are saying about our service!
Clinton Collins...
The support has been wonderful and is always very fast to reply. Nerios is the most support-focused bunch I've ever had the pleasure of working with!
